RSS Feed
Knowledgebase

Yes, you will be able to watch UK live channels worldwide, except the USA and Australia.
If you are experiencing the problem with sound or picture, please indicate in your ticket: 1. What are you using (the website or the FilmOn HDi player or iOS/Android app) 2. The name of channel and the quality (HD or SD)
In order to check your connection in case of freezing/buffering issues we need you to perform the next steps: 1.www.filmon.com/support/check - This tests your connection to FilmOn and gathers playback-relevant data about your client or browser. After th...
Currently the channels are in HD quality and without adverts in the box, so you won't need to purchase the HD subscription. If you wish to record more than 1 hour, you will need to purchase any suitable for you DVR package.
Freezing Things that will cause Freezing usually are:     1) CPU. Decompressing and rendering the video takes a moderate amount of CPU
 power and some video processing power. Running the  FilmOn player takes up very little CPU(<10...
1. Contracts with our advertisers are based on a CPM model (cost per thousand impressions) and the CPM varies depending on the territory and demand in that particular territory. 2. We will pay you 33% of the advertising revenue you generate via your app...
You can manually grab the embed code for specific live channels and from the Channels Selection Tab.
Go to View → Preferences and on the bottom of the page choose a default channel from a drop down menu.
* Click on Recordings button on the bottom of the screen * Scroll down to find a recording you want to delete * Swipe with a tip of your finger to the right or to the left on a grey field with a name of the recording; a red button Delete will app...
1. Please make sure your Chromecast is connected and available. 2. Make sure you have the latest version of our "FilmOn Free TV Chromecast DLNA" app installed. You can check the latest version of the app here: https://play.google.com/store/apps/details?...
1. Please make sure you have the web browser Google Chrome installed. 2. Install the Google Cast extension from the Chrome Web Store: https://chrome.google.com/webstore/detail/google-cast/boadgeojelhgndaghljhdicfkmllpafd [1] (Your extensions are loc...
Our credit/debit card processing agents are based in the US and therefore charge USD equivalent of the 14.95 EURO subscription price - this may therefore be related to a fluctuation in the currency exchange. In order to avoid such issues going forwar...
If you are experiencing issues with crashing the app or it shuts of after few minutes, please, follow the next steps: go to your iOs device Settings ---> General --> Auto-Lock --> set it "Never" and try to watch FilmOn again.
Problems starting the player. Symptoms: Player wont startup, just showing splash/FilmOn screen and nothing else. Fix: 1. Close all Filmon HDi player processes running in the background. You can do this using Task Manager (end process name Player.exe) or...
Once you have registered and purchased a subscription, please follow these steps to log into the FilmOn Player. Click Login on the top left hand side of player vindow, insert your username and password (as chosed in the account registration process), a...
Please, note, that for watching FilmOn TV on Kindle Fire devices you need to have Flash Player installed. 1. IF YOU HAVE FLASH PLAYER INSTALLED BUT IT'S NOT ENABLED, FOLLOW THESE INSTRUCTIONS: * To enable it, go to any web page. * At the bottom of...
If you are experiencing problem with browser: * Try upgrading your browser or use a different browser - like Firefox or Google Chrome; * Try deleting cache/cookies and then reboot your computer.
Most ad networks that FilmOn works with have finalized and billable numbers starting on the 15th of the following month. Starting then, the FilmOn AdOps Team logs into every advertiser dashboard and pulls their final numbers. All numbers will be in a reve...
Most Popular 
 
Recent Articles 
 
Help Desk Software by Kayako fusion