Knowledgebase
Channel's problems with sound or picture
Posted by on 10 September 2013 10:15 AM
If you are experiencing the problem with sound or picture, please indicate in your ticket:

1. What are you using (the website or the FilmOn HDi player or iOS/Android app)
2. The name of channel and the quality (HD or SD)
(16 votes)
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Comments (2)
Dan Green
24 September 2015 12:54 PM
Recording of certain UK TV channels usually but not exclusively ITV and Channel 4 Audio and video are out of sync. It is not problem with my PC or internet as others are fine. I am using website version of Filmon SD qaulity. Any help would be appreciated as these programs are unwatchable.
many thanks
Liliya Kutovaya
29 September 2015 01:26 PM
Hi Dan,

In order to track and investigate your issue, I would like to ask you to create a ticket in our support center.
We will check each particular case.

Kindest regards,
FilmOn TV Support Team
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