Knowledgebase: Account & Subscription
The system doesn't recognise my subscription
Posted by Liliya Kutovaya on 17 December 2014 12:03 PM

1. Check carefully that you are logged in under the correct account. Be sure you are using the email address to which your subscription was allocated.

2. Check your subscriptions page: www.filmon.com/my/subscriptions - if your subscription is active you should see it in the list:

3. Don't forget to switch to HD quality (there are buttons marked SD and HD above the video window, on the right-hand side). Please note that the HD button is always marked "Pay", even if you are subscribed.

(10 votes)
This article was helpful
This article was not helpful

Help Desk Software by Kayako fusion