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Apr
20
Current maintenance
Posted by Liliya Kutovaya on 20 April 2018 10:35 AM

Dear Users,

 

Our technical team is performing the scheduled maintenance at the moment. Some channels may be unavailable.  It will be finished in few hours.

Thank you for your patience.

 

Best regards,

FilmOn TV Team

 


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Jan
19
Required information for account/billing queries
Posted by Liliya Kutovaya on 19 January 2018 08:49 AM

Dear Users,

We are getting a big number of incoming emails after the service is back.

In order to let us help with account/billing queries, please, provide the information about your paid FilmOn account and your payment in the ticket/email sent to us.

We will appreciate, if you provide the following:

1.An email associated with your paid FilmOn account

2.Order ID or 4 last digits of the credit card if you choose this type of payment

3.Transaction ID or your PayPal account/email if you paid via PayPal.

 

Thank you in advance,

FilmOn Customer Support

 

 


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Jan
17
Unexpected technical issue.
Posted by Gallina Valchuck on 17 January 2018 06:05 AM

Dear Users!

We sincerely apologize for this great inconvenience.

An implementing of the USA Network has affected our service and we couldn't contact you.

Unfortunately,  it was unexpected. We will be doing our best in order to reply emails in the queue.


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Oct
15
Recordings being in the "accepted" status too long
Posted by Liliya Kutovaya on 15 October 2017 09:11 AM

Dear Users,

 

We sincerely apologize for this inconvenience caused by a huge recording queue
All scheduled programs will be accessible for watching. Our technical team is doing their best to speed up the proccess .

Best regards,

Filmon Customer Support Team

 


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Aug
18
To the attention of FilmOn users
Posted by Liliya Kutovaya on 18 August 2017 03:05 PM

Dear Users,

Please note, that currently, the Customer Support Department is open Monday-Friday.

We can't reply to your questions 24/7 at the moment but will be doing our best to reply in the queue.

 

Best regards,

FilmOn Customer Support

 

 


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Jul
20
New FilmOn iOS app version 2.0.39 is released.
Posted by Liliya Kutovaya on 20 July 2017 02:53 PM

Dear Users,

 

We are glad to let you know, that we have released the new version of our app for iOS devices.

The latest version 2.0.39 can be downloaded and installed now from the Apple Store: https://itunes.apple.com/app/filmon-free-live-television/id994645555

The function of "Favorites" was implemented. Create your own favorites list by tapping a star icon on a channel page.

Now you can enjoy the new full-screen TV Player with the 1-click switch between your Favorite Channels!

 

Best regards,

FilmOn TV Team


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